Manufacturers

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Shipping & Returns

US SHIPPING ONLY-WE NO LONGER SHIP TO ANY INTERNATIONAL DESTINATIONS

We have just a small shop, we do not have the volume like the larger online retailers, therefore we no longer offer free shipping 

INSURANCE-IF A PACKAGE IS LOST, STOLEN OR DAMAGED WE WILL GIVE THE SHIPPING COMPANIES THE PROPER AMOUNT OF TIME TO LOCATE PRODUCT IF LOST BEFORE FILING A CLAIM. THIS APPLIES TO DOMESTIC ORDERS ONLY

On domestic orders its our responsiblity to make sure your package is delivered to address provided either through USPS or UPS. Verification from either company through tracking number will show proof of delivery.


Thanks, Jim Howe 


Returns/Exchanges


1) If a product necessitates a return, you will need to contact me by phone for authorization-a phone call after receiving your knife, a one on one conversation on your purchase might resolve an issue that other wise would follow our policy on returns.

2) All product must be factory new, unused in their original box w/all paper work included.

3) Return only in the manner and box it was shipped to you-we will not pay for return shipping for any reason unless a mistake made by us.

4) If a refund is agreed to by both parties a re stocking fee could be implemented depending on the circumstances.

**** We want you happy with your purchase, all we ask is when received if its not what you want, do not like it after all, CALL US no later than the following day. If you do this, do not use, carry, or further handle product we will be more than happy to offer you a refund if product is returned to us in the manner and with the contents it was received minus our cost of shipping (you ordered product) and the shipping cost back. If this simple procedure can be followed there will be no restocking fees.

 THANK YOU FOR LOOKING!

Thank you, and any questions please contact us at 989 739 4320 or email us at howesknifeshop@gmail.com -Please leave a message if calling, due to elections many calls will go unanswered unless a message is left.